Confidence, Trust and Certainty for Collaboration between Humans and Automated Systems

Peter Norvig is a Director of Research at Google Inc; previously he directed Google’s core search algorithms group. He is co-author of Artificial Intelligence: A Modern Approach, the leading textbook in the field, and co-teacher of an Artificial Intelligence class that signed up 160,000 students, helping to kick off the current round of massive open online classes. He is a fellow of the AAAI, ACM, California Academy of Science and American Academy of Arts & Sciences. Peter is also a mediaX Distinguished Visiting Scholar. In this talk, Peter looks at these questions…

1. What does an automated system need to do to show it is trustworthy to take on a task on an ongoing basis?
2. What does it have to do when one of its decisions is questioned?
3. How do humans and automated systems partner to deliver the best results?