Designing an immersive communication product goes far beyond incorporating the latest technology. This presentation introduces a product innovation approach based on understanding user’s needs in enterprise communication.
Jianming Dong is the Chief User Experience Architect and Senior Design Director at Huawei. Dr. Dong’s 20 years of expertise covers a wide spectrum of user experience field, including user experience strategy and institutionalization, information architecture, interaction design and standards, cross-cultural design, usability engineering and training. His theoretical and practical contribution is widely cited in the UCD field. The next generation user experience innovation design projects he spearheaded won top international design awards and multiple company top awards.